{"id":27346,"date":"2020-03-27T10:26:31","date_gmt":"2020-03-27T10:26:31","guid":{"rendered":"https:\/\/www.proprofs.com\/c\/?p=27346"},"modified":"2026-01-14T09:18:47","modified_gmt":"2026-01-14T09:18:47","slug":"project-management-metrics","status":"publish","type":"post","link":"https:\/\/www.proprofsproject.com\/blog\/project-management-metrics\/","title":{"rendered":"Project Management Metrics Every Manager Needs to Track"},"content":{"rendered":"\n<p><span style=\"font-weight: 400;\">The life of project managers has always been tough, and it gets irksome when they have a tight time window and budget.&nbsp;<\/span><\/p>\n\n\n\n<p><b>\u2018Do clients care about this?\u2019<\/b><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">The answer is \u2018Big NO\u2019. Clients just want timely delivery of promised project deliverables, and this puts more pressure on project managers. Now, this fact begs the question: \u2018How can project managers get the monkey off their back?\u2019<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">\u2018By monitoring what matters from business perception.\u2019<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Even, there is a famous proverb in the project management world: <\/span><b>\u201cYou can&#8217;t manage what you don&#8217;t measure.\u201d<\/b><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">This old adage signals towards metrics that project managers should track to ensure success and bolster client relationships. The prominence of project management metrics shouldn\u2019t be taken lightly because <\/span><a href=\"https:\/\/www.proprofsproject.com\/blog\/project-management-statistics\/\"><span style=\"font-weight: 400;\">55% of organizations struggle during the project management journey due to no access to real-time project KPIs<\/span><\/a><span style=\"font-weight: 400;\">, revealed by the latest industry reports.&nbsp;<\/span><\/p>\n\n\n\n<p><b><i>To be honest with you, I understood the importance of \u2018Tracking\u2019 when I started taking my workout sessions seriously. I have been tracking the volume of calories and making changes in my diet plan accordingly. Of course, I have experienced a notable transformation in my physique, however, I am yet to get six packs abs \ud83d\ude41 &#8230;did I just give you a real-life example of tracking what matters most? Oh hell, yeah!&nbsp;<\/i><\/b><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Besides metrics, project managers should also keep a tab on SMART goals to ensure success. These goals comprise the following elements:<\/span><\/p>\n\n\n\n<ul><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Specific<\/span><\/li><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Measurable<\/span><\/li><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Attainable<\/span><\/li><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Relevant<\/span><\/li><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Time-based<\/span><\/li><\/ul>\n\n\n\n<p><span style=\"font-weight: 400;\">Thinking there are so many project management KPIs and tracking all of them is next to an impossible task? Well, you are right there, as there is no point in drowning in the pool of project metrics.<\/span><\/p>\n\n\n\n<p><strong>Just keep these 3 factors in mind, and you will definitely get clarity about quality metrics in project management:<\/strong><\/p>\n\n\n\n<ul><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Make project goals clear to your team<\/span><\/li><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Zero in on critical success factors that you need to accomplish for project success<\/span><\/li><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">After jotting down critical success factors, develop strategies by putting your ideas and insights gained from team meetings in one place<\/span><\/li><\/ul>\n\n\n\n<p><span style=\"font-weight: 400;\">I have rounded up some crucial project performance metrics that you shouldn\u2019t miss out on, so pay heed to the below-given pointers:<\/span><\/p>\n\n\n\n<pre class=\"wp-block-preformatted\"><strong>Read More: <a href=\"https:\/\/www.proprofsproject.com\/blog\/change-management-in-project-management\/\">Change management in project management<\/a><\/strong><\/pre>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_17 counter-hierarchy ez-toc-grey\">\n<nav><ul class=\"ez-toc-list ez-toc-list-level-1\"><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.proprofsproject.com\/blog\/project-management-metrics\/#1_Productivity\" title=\"1. Productivity&nbsp;&nbsp;\">1. Productivity&nbsp;&nbsp;<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.proprofsproject.com\/blog\/project-management-metrics\/#2_Gross_Profit_Margin\" title=\"2. Gross Profit Margin\">2. Gross Profit Margin<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.proprofsproject.com\/blog\/project-management-metrics\/#3_Return_on_Investment_ROI\" title=\"3. Return on Investment (ROI)\">3. Return on Investment (ROI)<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.proprofsproject.com\/blog\/project-management-metrics\/#4_Employee_Satisfaction_Score\" title=\"4. Employee Satisfaction Score\">4. Employee Satisfaction Score<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.proprofsproject.com\/blog\/project-management-metrics\/#5_Cost_Variance\" title=\"5.&nbsp;Cost Variance\">5.&nbsp;Cost Variance<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.proprofsproject.com\/blog\/project-management-metrics\/#6_Schedule_Variance\" title=\"6. Schedule Variance\">6. Schedule Variance<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.proprofsproject.com\/blog\/project-management-metrics\/#7_Customer_Satisfaction\" title=\"7. Customer Satisfaction\">7. Customer Satisfaction<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.proprofsproject.com\/blog\/project-management-metrics\/#8_Actual_Cost\" title=\"8. Actual Cost\">8. Actual Cost<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.proprofsproject.com\/blog\/project-management-metrics\/#_9_Cost_Performance\" title=\"&nbsp;9.&nbsp;Cost Performance\">&nbsp;9.&nbsp;Cost Performance<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.proprofsproject.com\/blog\/project-management-metrics\/#10_Earned_Value\" title=\"10. Earned Value\">10. Earned Value<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.proprofsproject.com\/blog\/project-management-metrics\/#Closing_Note\" title=\"Closing Note:\">Closing Note:<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"1_Productivity\"><\/span><b>1. Productivity&nbsp;&nbsp;<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">Every company wants its project managers to hit high productivity levels so that business growth can be improved in the desired manner. For project managers, productivity totally depends on their way of utilizing resources.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Ideally, they should strive to bring the desired results to the table by using resources as less as possible. To calculate productivity, use this formula:<\/span><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><b><span style=\"color: #ff6600;\">Productivity<\/span> = <span style=\"color: #008080;\">Units of Input<\/span>\/<span style=\"color: #808000;\">Units of Output<\/span><\/b><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\">All in all, productivity is the PM metric that requires undivided attention.<\/span><\/p>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"2_Gross_Profit_Margin\"><\/span><b>2. Gross Profit Margin<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><b><i>\u2018Can you guess what matters most for businesses except strong client relationships?\u2019&nbsp;<\/i><\/b><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Of course, Profit! You will be considered as a successful business owner if you manage to elevate profit levels without affecting the association with clients.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">For project managers, keeping a close eye on the project management metric named \u2018Gross Profit Margin\u2019 is extremely important, to stay nimble in the eyes of higher-ups.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Therefore, project activities should be performed in such a manner that promises high profit. In short, a better profit margin leads to higher business growth.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Formula to calculate GPM:<\/span><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><b><span style=\"color: #ff6600;\">Gross Profit Margin<\/span> = <span style=\"color: #008080;\">(Total Profit-Total Costs)<\/span>\/<span style=\"color: #808000;\">100<\/span><\/b><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"3_Return_on_Investment_ROI\"><\/span><b>3. Return on Investment (ROI)<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">Most of the organizations <a href=\"https:\/\/roicallcentersolutions.com\/blog\/benefits-nearshore-call-center\/\">outsource their non-core business<\/a> projects only to save a big chunk of investment money. Sounds like a commendable business move? Well, it is.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">It gets fundamental for third-party companies to deliver promised project deliverables to clients on time and within the set budget while keeping ROI in mind.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Evidently, you do some investments to complete project activities aptly. At the same time, it gets crucial to gain significant returns so that the business\u2019s bottom line stays at a secured level.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Hence, project managers should keep a tab on ROI, one of the crucial metrics in project management, to keep enjoying success.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Formula to calculate ROI while handling projects:<\/span><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><b><span style=\"color: #ff6600;\">ROI<\/span> = <span style=\"color: #339966;\">(Net Benefits\/Costs)<\/span> x <span style=\"color: #808000;\">100<\/span><\/b><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\">At this juncture, I would like emphasize on unparalleled project management software, ProProfs Project, which enables project managers to secure high ROI. This tool bridges the gap between project managers and success by offering these astounding features:<\/span><\/p>\n\n\n\n<ul><li><span style=\"font-weight: 400;\">Intuitive dashboard for a seamless project tracking&nbsp;<\/span><\/li><li><span style=\"font-weight: 400;\">24\/7 accessible reports to gain insights into the performance of project executives<\/span><\/li><li><span style=\"font-weight: 400;\">Gantt charts to scrutinize the progress of project tasks<\/span><\/li><li><span style=\"font-weight: 400;\">Automated invoicing for flawless billing<\/span><\/li><\/ul>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"4_Employee_Satisfaction_Score\"><\/span><b>4. Employee Satisfaction Score<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\"><strong><a href=\"https:\/\/www.proprofssurvey.com\/blog\/employee-surveys-still-best-way-measure-engagement\/\">Employee satisfaction score <\/a><\/strong>is one of the vital project success metrics that every business should monitor closely, because you will struggle while getting the upper hand over competitors if your project executives are not happy with the work environment or anything else.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">It is worthy to note that a satisfied employee hits a higher efficiency level than an ungratified one. To put it briefly, both employee morale and project success go hand-in-hand.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">So, if you are a project manager and wish to enjoy a smooth workflow, put some efforts regarding employee engagement. As far as employee satisfaction score is concerned, you can calculate it by using the following formula:<\/span><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><b><span style=\"color: #ff6600;\">Employee Satisfaction Score <\/span>= <span style=\"color: #339966;\">(Total Survey Point Score \/ Total Questions)<\/span> x <span style=\"color: #808000;\">100<\/span><\/b><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"5_Cost_Variance\"><\/span><strong>5.&nbsp;<\/strong><b>Cost Variance<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">For measuring project success, you must keep cost variance in check. It is project management KPI that shows the difference between the planned project budget and actual costs spent within a specific time period.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Cost variance will be negative if there is a budget overrun or vice versa. Calculate CV by this formula:<\/span><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><b><span style=\"color: #ff6600;\">Cost Variance (CV)<\/span> = <span style=\"color: #339966;\">Budgeted Cost of Work<\/span> \u2013 <span style=\"color: #808000;\">Actual Cost of Work<\/span><\/b><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"6_Schedule_Variance\"><\/span><b>6. Schedule Variance<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">Having an unquenchable thirst for success is vital for project managers, as that\u2019s the way to live up to clients\u2019 expectations.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">For the <strong><a href=\"https:\/\/www.proprofsproject.com\/blog\/keys-to-success-in-project-management\/\">project success<\/a><\/strong>, it is imperative to do work as per the set schedule, because there will be a notable drop in productivity levels if you struggle in doing that. At this juncture, the salience of schedule variance, a crucial project management performance metric, soars.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">It depicts whether you are ahead or behind the schedule while handling projects. To calculate schedule variance, use this formula:<\/span><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><b><span style=\"color: #ff6600;\">Schedule Variance (SV)<\/span> = <span style=\"color: #339966;\">Budgeted Cost of Work Performed<\/span> \u2013 <span style=\"color: #808000;\">Budgeted Cost of Work Scheduled<\/span><\/b><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"7_Customer_Satisfaction\"><\/span><b>7. Customer Satisfaction<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">Businesses appreciate the hard work of their project managers when they get positive feedback from clients regarding delivered results. It shouldn\u2019t be surprising because the existence of companies of all sizes revolves around the happiness of their customers and clients.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">As far as projects are concerned, your clients are your customers. So, you must <strong><a href=\"https:\/\/www.proprofschat.com\/blog\/how-to-measure-customer-satisfaction\/\">measure the CSAT score<\/a><\/strong> to understand the prospects of your business. Here\u2019s the formula you can use:<\/span><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><b><span style=\"color: #ff6600;\">Customer Satisfaction Score<\/span> = <span style=\"color: #339966;\">(Total Survey Point Score \/ Total Questions)<\/span> x <span style=\"color: #808000;\">100<\/span><\/b><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"8_Actual_Cost\"><\/span><b>8. Actual Cost<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">It is self-explanatory. Actual cost, a project management metric, sheds light on how much money you have spent by now on a specific project.&nbsp;&nbsp;&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">It is significant to calculate the actual cost because if you don\u2019t monitor this metric, you are likely to come across the trouble of budget overrun. As we know, it isn\u2019t good for your business\u2019s overall health.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Formula to calculate the actual cost of the project:<\/span><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><b><span style=\"color: #ff6600;\">Actual Cost (AC)<\/span> = <span style=\"color: #339966;\">Total Costs per Time Period<\/span> x <span style=\"color: #808000;\">Time Period<\/span><\/b><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"_9_Cost_Performance\"><\/span><b>&nbsp;9.&nbsp;<\/b><b>Cost Performance<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">Another project management KPI that concerns capital is \u2018Cost Performance.\u2019 This metric tells how well you have managed to save money without compromising on the quality factor.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">It not only helps you dwindle financial risks but also aids in allocating capital properly. To calculate cost performance, you can apply this formula:<\/span><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><b><span style=\"color: #ff6600;\">Cost Performance Index (CPI)<\/span> = <span style=\"color: #339966;\">Earned Value<\/span> \/ <span style=\"color: #808000;\">Actual Costs<\/span><\/b><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"10_Earned_Value\"><\/span><b>10. Earned Value<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">Another project management metric that deserves your attention is \u2018Earned Value.\u2019 It shows the value you\u2019ve earned from the money that you\u2019ve shelled out on a project and at a particular time.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">For instance, you have a project with a $100,000 budget and 12 months deadline. After the completion of 6 months, you come to know that you\u2019ve completed 40% of the project, instead of 50%. It shows that your earned value is 10% less ($10,000). Now, you know that you\u2019re falling behind, what would you do? Improvise your strategies to avert loss, of course.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">That\u2019s how the earned value metric plays a pivotal role in the <a href=\"https:\/\/www.proprofsproject.com\/blog\/project-life-cycle-and-its-phases\/\">project life cycle<\/a>. To calculate EV, use this formula:<\/span><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><b><span style=\"color: #ff6600;\">Earned Value (EV)<\/span> = <span style=\"color: #339966;\">% of Completed Work<\/span> \/ <span style=\"color: #808000;\">Budget at Completion (BAC)<\/span><\/b><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"Closing_Note\"><\/span><b>Closing Note:<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">It takes more than inspiring a team of project executives and thinking about deliverables to become a successful project manager because upper management will judge you on the basis of overall result without giving regard to the challenges you\u2019ve encountered during the project life cycle.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">That\u2019s why monitoring project management metrics gets more important. In case you fall short while accomplishing measurable goals, collect yourself, identify the loopholes and brace for success.&nbsp;&nbsp;&nbsp;&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">I am concluding this writeup with the expectation that you will track the above-mentioned PM metrics to ensure a smoother path during your project management journey \ud83d\ude42<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">See you later!<\/span><\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h4><b>FAQs<\/b><\/h4>\n\n\n\n<h4><b>Q. What are the quality metrics in project management?<\/b><\/h4>\n\n\n\n<p><span style=\"font-weight: 400;\">Well, we have already outlined the top project management metrics. Here\u2019s a quick overview:<\/span><\/p>\n\n\n\n<ul><li>Productivity<\/li><li>Gross Profit Margin<\/li><li>Return on Investment (ROI)<\/li><li>Employee Satisfaction Score<\/li><li>Cost Variance<\/li><li>Schedule Variance<\/li><li>Customer Satisfaction<\/li><li>Actual Cost<\/li><li>Cost Performance<\/li><li>Earned Value<\/li><\/ul>\n\n\n\n<h4><strong>Q. What are the types of metrics?<\/strong><\/h4>\n\n\n\n<p><span style=\"font-weight: 400;\">There are three types of PM metrics:<\/span><\/p>\n\n\n\n<ul><li>Pure project management measurements (Example: Productivity)<\/li><li>Indicators of project success (Example: Stakeholder satisfaction)<\/li><li>Indicators of business success (Example: Cost performance)<\/li><\/ul>\n\n\n\n<h4><b>Q. What management metrics do you use?<\/b><\/h4>\n\n\n\n<p><span style=\"font-weight: 400;\">Although all the aforementioned project metrics hold significant value, but ones you cannot afford to ignore are:<\/span><\/p>\n\n\n\n<ul><li>ROI<\/li><li>Productivity<\/li><li>Customer Satisfaction<\/li><li>Cost Performance<\/li><li>Schedule Variance<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The life of project managers has always been tough, and it gets irksome when they have a tight time window and budget.&nbsp; \u2018Do clients care about this?\u2019 The answer is \u2018Big NO\u2019. Clients just want timely delivery of promised project deliverables, and this puts more pressure on project managers. Now, this fact begs the question:&#8230;<\/p>\n","protected":false},"author":2,"featured_media":38625,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[19],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Project Management Metrics Every Manager Needs to Track<\/title>\n<meta name=\"description\" content=\"Project Management Metrics that must be tracked to achieve business goals. 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